Non-Emergency Medical Transportation
Moving Patients Is Our Business
We have been transporting patients for more than two decades and have mastered the art of creating the best possible experience for our patients as well as coordinating our services with other facilities.
Our medical transportation services include Basic, Advanced and Critical Care services, Bariatric and Neonatal Transports. Our Specialty Care Transport Medics are trained in ventilator management, advanced cardiac monitoring and pacing, and medication management.
MMR recently formed a strategic alliance with Holt Transport based in Saginaw. Holt Transport has been providing high quality, timely door to door non-emergent wheelchair van and sedan services for over six years. While we are the experts and most efficient with ambulance transportation, Holt has finessed the NEMT or Non-Emergency Medical Transportation (wheelchair and sedan) service and is the regional market leader. By taking advantage of their business model and efficiencies, MMR is now able to offer our partner facilities professional service at unmatched rates!
Our Quality Scores are a Positive Reflection on Your Facility.
At MMR, we make it our goal to ensure that patients are as safe and as comfortable as possible while moving between facilities. Just as our commitment to patients never wavers, our patients are equally loyal––more than 97 percent of our patients would recommend MMR to their family and friends. Studies show that patients who are highly satisfied with their transportation services will be more highly satisfied with the health care facilities as well.
Providing excellent customer service, and a great experience for patients and their families, is our top priority.
We promise to:
- Be on time for scheduled transports
- Make it easy to schedule transportation services
- Provide exceptional care for our patients
- Bill for our services in a timely manner and according to standard practice
- Be responsive to your concerns and questions
Over the Phone or Online, We Make It Easy
We have made it easier to facilitate the transportation of patients between health care facilities. MMR’s Medical Communication Center has a specially designated Verification Team for the scheduling of your non-emergency transport though a unique Non-Emergency Transfer Hotline – 866-781-3218. Our team will obtain the necessary authorizations pre-transport so that payment arrangements are secured prior to transport. And coming soon: the convenience and security of online registration and scheduling with Mobile Care Connect™.