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25 Years, 600+ Employees, 108,000+ Transports

Since 1994, we have been providing high-performance medical transportation services across mid- and northern Michigan

MMR: Mobile Medical Response

We work hard to deliver extraordinary service by providing a timely response and effective quality care from a professional and compassionate workforce. With more than two decades of experience, MMR utilizes the latest in technology, equipment, medical protocols and system process management to deliver comprehensive, pre-hospital care and transportation solutions to the communities we serve.

15 COUNTIES SERVED
8,000 SQUARE MILE COVERAGE AREA
115 AMBULANCES DEPLOYED
5.2 MILLION MILES DRIVEN ANNUALLY

About MMR

Ascension St. Mary's and Covenant HealthCare established Mobile Medical Response, Inc. in 1994 in an effort to provide a high performance Emergency Medical Service system in Saginaw County. Since then, MMR has expanded its services to include fifteen counties in mid- and northern Michigan. What began as a single county service has grown into a fleet of over100 emergency response vehicles and a staff of over 600 with access to the latest in technology, equipment and medical protocols. MMR proudly boasts national and international accreditation for ambulance service and medical dispatch - demonstrating the "gold standard" in quality care and operational excellence in the ambulance industry.  MMR's paramedic education program recently received accreditation status as well.

MMR is a private, non-profit 501©3 organization. MMR provides pre-hospital care and medical transportation using basic, advanced and critical care ambulances, wheelchair vans and medical dispatching services.

Accreditation and Awards

MMR holds accreditations for ambulance operations, medical dispatching services and paramedic education.

logo-ace

National Academies of Emergency Dispatch

CAAS_Logo

The Commission on Accreditation of Ambulance Services

CAAHEP

The Commission on the Accreditation of Allied Health Education Programs


With the largest geographic service area in Michigan, we serve the following counties:
(Click your county to learn more.)





















MMR Genessee


Genessee patient satisfaction 89.90

10,689 annual transports




MMR Tuscola


Patient satisfaction 92.34

2,670 annual transports




MMR Saginaw
and Bay Counties


Patient satisfaction 91.57

21,024 annual transports




MMR Shiawassee


Shiawassee patient satisfaction 88.8

830 annual transports




MMR Saginaw
and Bay Counties


Patient satisfaction 91.57

21,024 annual transports




MMR Gratiot,
Isabella and Clare


Patient satisfaction 90.73

8,846 annual transports




MMR Crawford


Patient satisfaction 93.84

1,094 annual transports




MMR Arenac County


Patient satisfaction 92.45

1,316 annual transports




MMR Gratiot,
Isabella and Clare


Patient satisfaction 90.73

8,846 annual transports




MMR Gratiot,
Isabella and Clare


Patient satisfaction 90.73

8,846 annual transports




MMR Ingham, Clinton and Eaton


Patient Satisfaction 93.18

4,142 annual transports




MMR Ingham, Clinton and Eaton


Patient Satisfaction 93.18

4,142 annual transports




MMR Ingham, Clinton and Eaton


Patient Satisfaction 93.18

4,142 annual transports




MMR Antrim


Patient Satisfaction 90.99

201 annual transports




MMR Iosco


Patient Satisfaction 92.17

2,610 annual transports




MMR Grand Traverse


Patient Satisfaction 90.99

91 annual transports



Our Mission

We provide the communities we serve with unrivaled access to medical care.

Our Vision

We are a strong, agile, values-driven and collaborative EMS organization, recognized nationally for excellence while committing ourselves to the following pillars of success: Employer of choice for EMS Professionals; Provider of choice for patients, communities, health systems and payers; Achieve consistently competitive financial results.

Our Values

Professionalism

Respect

Integrity

Dedication

Excellence

Leadership Team

Mark Thompson
Mark Thompson
President
Jason MacDonald
Jason MacDonald
Vice President of Operations
Michelle McGill
Michelle McGill
Vice President of Finance
Steve Myers
Steve Myers
Director of Patient Access
Brittney Maurer
Brittney Maurer
Director of Human Resources
Jay Cooper
Jay Cooper
Director of Ancillary Services
Dr. Steven McLean
Dr. Steven McLean
Medical Director
Steve Henson
Steve Henson
Ops Manager-Genesee
Phil Petzold
Phil Petzold
Ops Manager-Tuscola
Brett Hansen
Brett Hansen
Ops Manager - MMR West
Matt Kehn
Matt Kehn
Ops Manager - Lansing
Jenn Brin
Jenn Brin
Ops Manager-Saginaw/Bay
Scott Kiernicki<br>
Ops Manager Arenac/Iosco
Scott Kiernicki
Ops Manager Arenac/Iosco
Steve Spellerberg<br>
Manager of Fleet Maintenance
Steve Spellerberg
Manager of Fleet Maintenance
Nancy Greif<br>
Billing Manager
Nancy Greif
Billing Manager
Robin Monville<br>
Manager of Financial Reporting
Robin Monville
Manager of Financial Reporting
Sonia Weber<br>
Executive Administrative Assistant
Sonia Weber
Executive Administrative Assistant
Jessica Gavord<br>
Social Media & Outreach Coordinator
Jessica Gavord
Social Media & Outreach Coordinator

Governance

Jim VanTiflin
Chairman of the Board

Dr. Stephanie Duggan
CEO
Ascension St. Mary's 

Ed Bruff
CEO
Covenant HealthCare

Kevin Albosta
CFO
Covenant HealthCare

JoAnn Crary
Community
Representative

Mike McCloskey
Community
Representative

Corporate Headquarters
834 S. Washington Ave.
Saginaw, MI 48601

800-232-5216

Administrative & Billing Office
4305 State Street
Saginaw, MI 48603

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MMR is a private, non-profit 501(c)3 organization. © 2020 Mobile Medical Response, Inc.. All Rights Reserved. | Admin