25 Years, 600+ Employees, 108,000+ Transports
Since 1994, we have been providing high-performance medical transportation services across mid- and northern Michigan
MMR: Mobile Medical Response
We work hard to deliver extraordinary service by providing a timely response and effective quality care from a professional and compassionate workforce. With more than two decades of experience, MMR utilizes the latest in technology, equipment, medical protocols and system process management to deliver comprehensive, pre-hospital care and transportation solutions to the communities we serve.
15 COUNTIES SERVED
8,000 SQUARE MILE COVERAGE AREA
115 AMBULANCES DEPLOYED
5.2 MILLION MILES DRIVEN ANNUALLY
About MMR
Ascension St. Mary's and Covenant HealthCare established Mobile Medical Response, Inc. in 1994 in an effort to provide a high performance Emergency Medical Service system in Saginaw County. Since then, MMR has expanded its services to include fifteen counties in mid- and northern Michigan. What began as a single county service has grown into a fleet of over100 emergency response vehicles and a staff of over 600 with access to the latest in technology, equipment and medical protocols. MMR proudly boasts national and international accreditation for ambulance service and medical dispatch - demonstrating the "gold standard" in quality care and operational excellence in the ambulance industry. MMR's paramedic education program recently received accreditation status as well.
MMR is a private, non-profit 501©3 organization. MMR provides pre-hospital care and medical transportation using basic, advanced and critical care ambulances, wheelchair vans and medical dispatching services.
Accreditation and Awards
MMR holds accreditations for ambulance operations, medical dispatching services and paramedic education.

National Academies of Emergency Dispatch

The Commission on Accreditation of Ambulance Services

The Commission on the Accreditation of Allied Health Education Programs
With the largest geographic service area in Michigan, we serve the following counties:
(Click your county to learn more.)
MMR Genessee
Genessee patient satisfaction 89.90
10,689 annual transports
MMR Tuscola
Patient satisfaction 92.34
2,670 annual transports
MMR Saginaw
and Bay Counties
Patient satisfaction 91.57
21,024 annual transports
MMR Shiawassee
Shiawassee patient satisfaction 88.8
830 annual transports
MMR Saginaw
and Bay Counties
Patient satisfaction 91.57
21,024 annual transports
MMR Gratiot,
Isabella and Clare
Patient satisfaction 90.73
8,846 annual transports
MMR Arenac County
Patient satisfaction 92.45
1,316 annual transports
MMR Gratiot,
Isabella and Clare
Patient satisfaction 90.73
8,846 annual transports
MMR Gratiot,
Isabella and Clare
Patient satisfaction 90.73
8,846 annual transports
MMR Ingham, Clinton and Eaton
Patient Satisfaction 93.18
4,142 annual transports
MMR Ingham, Clinton and Eaton
Patient Satisfaction 93.18
4,142 annual transports
MMR Ingham, Clinton and Eaton
Patient Satisfaction 93.18
4,142 annual transports
MMR Antrim
Patient Satisfaction 90.99
201 annual transports
MMR Iosco
Patient Satisfaction 92.17
2,610 annual transports
MMR Grand Traverse
Patient Satisfaction 90.99
91 annual transports
Our Mission
We provide the communities we serve with unrivaled access to medical care.
Our Vision
We are a strong, agile, values-driven and collaborative EMS organization, recognized nationally for excellence while committing ourselves to the following pillars of success: Employer of choice for EMS Professionals; Provider of choice for patients, communities, health systems and payers; Achieve consistently competitive financial results.
Our Values
Professionalism
Respect
Integrity
Dedication
Excellence
Leadership Team

President

Vice President of Operations

Vice President of Finance

Director of Patient Access

Director of Human Resources

Director of Ancillary Services

Medical Director

Ops Manager-Genesee

Ops Manager-Tuscola

Ops Manager - MMR West

Ops Manager - Lansing

Ops Manager-Saginaw/Bay

Ops Manager Arenac/Iosco

Manager of Fleet Maintenance

Billing Manager

Manager of Financial Reporting

Executive Administrative Assistant

Social Media & Outreach Coordinator
Governance
Jim VanTiflin
Chairman of the Board
Dr. Stephanie Duggan
CEO
Ascension St. Mary's
Ed Bruff
CEO
Covenant HealthCare
Kevin Albosta
CFO
Covenant HealthCare
JoAnn Crary
Community
Representative
Mike McCloskey
Community
Representative